Music On Hold for Business

A Music On Hold (MOH) System is Essential for any retail or service business.

Why is on hold music for important for businesses?

  • The average person spends 60 hours per year on hold and 70% of business phone callers are put on hold.
  • Approximately 60% of business phone callers put on hold will hang up without the right mixture of on hold music and messages.
  • Over 90% of callers will hang up 40 seconds if they hear silence.
  • Music On Hold callers stay on the line an average of 30 seconds longer.
  • An estimated 30% of those who hang up don’t call back.

What is the business impact with a good Music On Hold System?

  • A 40% increase in retention of phone callers on hold.
  • A 15% increase in inquiries.
  • A 12% increase in requests for products and services mentioned on hold.

Music On Hold is an untapped opportunity for many businesses.

  • Approximately 94% of all marketing budgets are spent to induce the customer to call, and only 6% to handle the call once it is received.
  • Surveys show that 15% to 20% of phone callers make purchases based on information they heard on hold.

So the question is not whether you need a Music On Hold System but rather what is the best Music On Hold system to select for your business?

Welcome to CUBE’s Music On Hold system – the most reliable, flexible, and future-proof solution in the industry.

Top business brands and service providers in over 50 countries consistently choose CUBE for their Music On Hold system.

The three top reasons why customers consistently choose CUBE for their Music On Hold system:

So the question is not whether you need a Music On Hold System but rather what is the best Music On Hold system to select for your business?

Welcome to CUBE’s Music On Hold system – the most reliable, flexible, and future-proof solution in the industry.

Top business brands and service providers in over 50 countries consistently choose CUBE for their Music On Hold system.

The three top reasons why customers consistently choose CUBE for their Music On Hold system:

cube is the most secure player in the industry

RELIABILITY

Self-diagnostic and uncompromising security deliver unparalleled reliability and peace of mind, without the need for on-site maintenance. Customers consistently testify that nothing in the industry can match the overall reliability and level of security of the CUBE.

the cube player is easy to set up

EASE OF USE

CUBE is a breeze to install and manage and it is packed with unique productivity features that save you and your staff a ton of time.

the cube player is customizable

FUTURE FLEXIBILITY

CUBE is the most flexible and future-proof systems on the market.  The system supports virtually all audio formats, is VOIP compatible, and with the same hardware you can add advanced features and applications in minutes.

Unique Features and Benefits of CUBE’s MOH System:

CUBE player helps you save on production costs

Mix Messages and Music with ease, right on the CUBE player.

Mix, fade, set volume, and other settings for music and messages just like a professional with a mixing studio.  CUBE makes the process easy and fast.

Easily manage your music and message adverts while your on-the-road from your smartphone or tablet.

With CUBE you no longer need to make a special trip into the office to change your messages, your music, or any of your setttings. Log in securely from any browser – no special software to download.

instantly-update-your-on-hold-content

Easily change out your on hold music or message content to keep things as current and entertaining as possible for your customers.

With a couple of clicks you can easily update the music and message content that is playing in any or all your locations.  Want to set and forget? CUBE also makes it easy to preload new music or message adverts weeks or even months in advance. Quickly schedule the date (and even the time) when each music track or message advert will begin and end  i.e., play it ‘not before’ or ‘not after’ a specific date, or schedule more precisely using CUBE’s day-parting capability.

CUBE gives you access to a wide range of music and customized message content.

CUBE has both a national and global partner network to provide you with a wide range of on hold music and message content suited to your particular industry.  Content can be easily customized to suit your individual customer preferences. We make the entire process seamless from start to finish.

cube-adresses-a-flexible-range-of-requirements

CUBE can easily evolve to meet your business requirements.

  • CUBE is both flexible and scaleable: some businesses may only require simple USB devices, whereas other businesses may have many sites, complex networks and VOIP.  Start with the applications and features you require and add functionality as your business needs it
  • The process of adding features and applications is both quick and easy. The entire process is implemented remotely, there is no downtime, or impact on your customers, and you will never need to change out your CUBE player to get new applications or features
  • Your store manager has the freedom to use their mobile phone or tablet to instantly change what’s playing (or currently scheduled) at any of your locations.

cube continues to play even if the internet is down

CUBE is the most reliable player in the industry and it operates even when your internet connection goes down.

CUBE continues to play, without any interruption, even if your internet connection is down. It plays whatever it has already downloaded and automatically reconnects to the internet when it is back online checking in, and downloading any new content.  The CUBE management console provides you instant access to a powerful set of online tools that let you know exactly how your units are performing. For example, you can instantly view the status of all your units at your locations and tell if a unit is online, offline, if it has the latest content, etc. You can even listen in remotely to hear the on hold music and messages your customers are hearing in real-time. CUBE’s unique real-time tools allow your business to provide the best on hold experience to your customers.

Why choose far more limited Music On Hold system when you can get all the advantages of CUBE at a price that is competitive with anything else on the market? A good Music On Hold system can help your business to grow so why wait? Just fill in the contact form below and we’ll help you get started.

Business Brands using CUBE



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