Uncategorized

What Happens Next?

Moving into the future with better on-hold options for clients, providers and businesses. Right this moment, I’ve been sitting on hold for 18 minutes with my insurance company. I just want to talk to a human, but … there are … Continue reading

Read More...

3 Limits to Traditional Broadworks MOH & How to Fix Them

1. Repeated Messages Has this ever happened to you? You call the doctor to ask about a test result and the front desk puts you on hold for the Nurse. “Thanks for calling the office Dr. Hildebrand, we specialize in….” … Continue reading

Read More...

The Importance of Good On-Hold Music

On-Hold Music has become a standard for businesses to use in their telephone system, but it’s important to understand why it’s used, and how to use it correctly to achieve positive results. Continue reading

Read More...

Creating Meaningful Customer Relationships in the Age of Tech (Infographic)

We are lucky to be living in an age when customer communication has never been easier. With plenty of wonderful technologies at our disposal, there are now many opportunities for businesses to engage with customers in a new and meaningful … Continue reading

Read More...

Are we creating a Secure Enterprise Internet of Things (EIoT)-Infographic

The EIoT has a great deal of potential and can be a real game changer in retail. 72% of retailers are currently engaging in EIoT projects but unfortunately many issues still remain with security. Learn about the current issues with … Continue reading

Read More...

Meltdown and Spectre Hardware Vulnerabilities? CUBE responds!

Last week a pair of vulnerabilities were announced: Meltdown and Spectre. The underlying vulnerability affects almost all modern processors from Intel, AMD, ARM and other manufacturers. This encompasses the chips found in many smart phones, computers, tablets, on hold boxes, … Continue reading

Read More...

How Our Customer Engagement Strategy Works

CUBE, the Leading In-Store Audio And Video Platform Releases its On Site Smartphone Control Panel.The new CUBE SiteMC allows you adjust in-store audio, video and digital brand experiences ‘on the fly’ from any tablet, smartphone or browser. Online PR News – … Continue reading

Read More...

Why a CUBE Music Player for In-Store Music?

Many in-store music providers now offer in-store music solutions that rely entirely on music streaming, or make use of your existing computer or mobile device. To make their in store music solutions appear more attractive, in store music providers like SiriusXM or Spotify … Continue reading

Read More...