The Future of On Hold and In Store services

Digital Trends : Understanding and Targeting the ‘Always-On’ Consumer

The way we live has changed and we are now living in a digital world. The divide between the digital and physical worlds is becoming increasingly blurry. People are now connected 24/7 meaning companies have the potential to target consumers

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Quality of On Hold Marketing in a VOIP Environment

The delivery of quality audio productions is becoming more and more of an issue for providers of On Hold Marketing services as they contend with an increasing penetration of VOIP systems. This post addresses the issues surrounding the topic

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Inflection Point – Part 4: On-Hold and In-Store Business Gaps

In part 3 of our Inflection Point series, we took a bottom-up perspective to examine the desires of Joe Consumer, and the implications for the on hold and in store industry.  This perspective was based on the latest in-depth digital research … Continue reading

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Inflection Point – Part 3: What Joe Consumer wants?

In part 2 of our Inflection Point series, we took a top-down perspective to review the broad-stroke changes unfolding in the On-Hold and In-Store music providers industry.  We showed other industries where these kinds of changes have happened, how disruptive … Continue reading

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The Coming Inflection Point – Part 2

In our last post (The Coming Inflection Point – Part 1) we reviewed how the computing industry dramatically changed after it reached its strategic inflection point.So let’s take a look at the On-Hold and In-Store music industry, and see if … Continue reading

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CUBEOS is truly future proof with unsurpassed connectivity and hardware portability

CUBE OS is the world’s most advanced system for remote management:  it’s been engineered specifically for forward-looking service providers who must remotely manage and maintain the network-connected equipment and appliances they’ve installed at their customer’s premises.Network-connected equipment is not just … Continue reading

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The Coming Inflection Point – Part 1

Andy Grove, Intel’s co-founder, described a strategic inflection point as “an event that changes the way we think and act.”The business dictionary.com defines it as “the time of transition of a company’s competitive position that requires the company change the … Continue reading

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Change is Afoot in the On-Hold and In-Store Industry…

The Inflection Point is Upon UsPicture yourself going on a hike with a group of friends, and getting lost.  Some worrywart will be the first to ask the leader “are you sure you know where we’re going?” The leader will … Continue reading

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