All content under the topic "Smart Hold":
What Can Smart Hold Do?
Smart Hold is an upgraded Music On Hold (MOH) solution. A Smart Hold interacts with callers while they are on-hold. Here are a few examples of what Smart Hold with CUBE.fusion can do!Continue Reading
The Back-End: How to make my “On Hold” sound smart using CUBE.fusion
Having an amazing caller experience has never been easier…it’s become smart! We have created Fusion to help you give your callers a delightful caller experience.Continue Reading
The Heart and Brains Behind Smart Hold
Smart Hold is a way to show your callers YOU care about THEIR time. It is no secret that picking up the phone and calling a business can quickly become a frustrating endeavor. You spend time in so many areas to showcase your excellent customer service, so don’t forget to tend to what callers will first hear when they call you.Continue Reading