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The reality of being a retailer in 2017- Infographic

Online and offline are no longer separate entities. Up until the advent of smartphones they essentially

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Good Customer Service – Infographic

No matter how innovative a company is, the basics of good customer service will always apply.

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Client Support: An Opportunity for Customer Engagement

Lessons from Support - When the client is at fault: Good client support engages your customer. At Network Associates Inc, the first stop of my tech career, I found myself moved to our premium support department after an internal shakeup. To … Continue reading Read More...

How Our Customer Engagement Strategy Works

CUBE, the Leading In-Store Audio And Video Platform Releases its On Site Smartphone Control Panel. The new CUBE SiteMC allows you adjust in-store audio, video and digital brand experiences ‘on the fly’ from any tablet, smartphone or browser. Customer Engagement … Continue reading Read More...

Why a CUBE Music Player for In-Store Music?

Many in-store music providers now offer in-store music solutions that rely entirely on music streaming, or make use of your existing computer or mobile device. To make their in store music solutions appear more attractive, in store music providers like SiriusXM or Spotify … Continue reading Read More...

CUBE is all about UPTIME for your business

Uptime is Important What words strike fear and loathing into business owners, management and IT staff everywhere?  Down time. Outage.  We’re down. The internet is down.... The alternate is uptime. Uptime means your staff at full strength, and systems at optimum … Continue reading Read More...

DDOS Attack Stops the Music for Others – CUBE Responds

Distributed Denial of Service Attack Last Friday’s attack against Dyn Inc. was felt almost immediately after it started at 07:00 am EST. Users of Paypal, Reddit, Twitter, Netflix, Spotify and others, reported outages. Cyber Security threat researchers have done the … Continue reading Read More...

Good Customer Service

Good customer service is something all businesses strive for but what actually is good customer service, how is it achieved and how do we improve on existing customer service levels? When we start up a business,

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Digital Trends SMBs Need to Focus On

Everyday there is a new perspective on what SMBs need to do to grow their business. It can be difficult to keep up with all the different articles outlining what every SMBs needs. In this infographic we summarize

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Shopper Marketing

Once a customer passes into your store, it’s your opportunity to get your message across within a limited timeframe. Here’s how! Shopper marketing: it’s a term that is used heavily but do people and store owners actually

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