Mission:

We create connected things to better the customer experience.

CUBE background

CUBE is the world's most advanced and future-proof delivery platform for digital customer experiences: in-store, on-line and on-hold. In 2011 we started out by listening to, and addressing the needs of world-leading MOH and In-Store service providers and content libraries, with the result that today CUBE installations span over 50 countries across multiple applications. CUBE clients manage and update their sites from anywhere in the world, even in real time, allowing them to run their businesses from anywhere as they wish. CUBE's open design talks to multiple music services, mobile apps, web apps, signage systems, database systems, POS's, social media networks, and more. This flexibility allows retailers and hospitality businesses to deliver uniquely meaningful brand experiences, service providers to respond to new competitive opportunities, and strategic partners to develop groundbreaking applications.

Learn more about the CUBE platform in this video from ISE 2017: CUBE Talks About Customer Engagement Service.

Exponential Solutions is a subsidiary of Tygus Inc., which was founded in 2003. Tygus has extensive experience in MOH, Audio Messaging, Telecom, Internetworking, IT and IoT, AI, and have gained a global reputation for solving difficult technical problems. Tygus has provided innovative solutions in a number of areas, including: mobile phone peripheral development, embedded telecom and transportation systems, inertial navigation and routing algorithms, and benefit administration and billing platforms for the health care industry.

The core CUBE team

Photo of Charl Coetzee, CEO / CTO for CUBE by Exponential Solutions.

Charl Coetzee CEO / CTO

Charl is an electronics engineer who has spent the last 17 years hands-on with high-tech implementations: from mobile phone peripherals to advanced audio DSP systems, from telephone platforms to transit announcements systems. Besides writing code for the CUBE, Charl also plays the piano, the irish whistle and a touch of violin.

Photo of Weldon Stogsdill, VP Marketing & Sales for CUBE by Exponential Solutions.

Weldon Stogsdill VP Marketing & Sales

As the Director of Sales & Business Development, Weldon Stogsdill heads up CUBE's sales office the US and abroad. Weldon is a seasoned sales professional with an extensive sales background in organizations such as CloudBees, IBM Systems, and Trend Micro. Throughout his sales career, Weldon has consistently been a top sales performer. He has opened up new markets and worked with high profile clients such as NASA, the Department of Commerce, and Capitol Hill.

Photo of Chester Hull, VP Operations & Customer Experience for CUBE by Exponential Solutions.

Chester Hull VP Operations & Customer Experience

As a serial entrepreneur, Chester's interaction with CUBE began with installing and managing CUBEs across North America for his own company. He came to believe in CUBE so much that he partnered with CUBE's parent company ESI, to create the US-based distribution arm of CUBE, which ESI later acquired. His experience allows Chester to lead the Field Engineer team at CUBE, including logistics, client demos, on-boarding webinars, and training. Having worked in network support as well as customer service, Chester is fluent in both ‘network-speak’ and normal english. When he's not working, you'll find Chester with his family biking, climbing, hiking, or volunteering with the Blue Ridge Mountain Rescue Group.

Photo of Albertus van der Linden, Technical Development & Support Director for CUBE by Exponential Solutions.

Albertus van der Linden Technical Development & Support Director

Albert contributes both to CUBE firmware as well as being our resident guru for our backend and server operations. Besides the CUBE backend, Tygus systems also process millions of dollars worth of transactions for the health insurance industry in Canada - using a server technology platform jointly developed by Charl and Albert.

Photo of Steve Hashman, VP Organization Development & Strategy for CUBE by Exponential Solutions.

Steve Hashman VP Organization Development & Strategy

For over 25 years, Steve has been managing business development at CUBE, and product development and marketing initiatives for high tech and telecoms companies, both in Canada and in locations across the globe. For example, he led product development for the most successful 3rd mobile operator startup in Eastern Europe, and he led both product management & strategy development in the Caribbean region for LIME Caribbean. Steve is passionate about creating innovative products. Steve is an expert downhill skier, loves to cycle and kayak, and holds a second-degree black belt.

Photo of Jennifer Condrey, Marketing Manager for CUBE by Exponential Solutions.

Jennifer Condrey Marketing Manager

After completing her business (marketing) degree, Jennifer began working for Allianz Travel Insurance, the world's largest and #1 rated travel insurance company. While there, Jennifer managed their highly successful blog and newsletter, where she researched customer behavior and led the creation of content that drove significant new business growth. Jennifer has a passion for understanding customer behavior, and since 2018 she has diligently applied her skills to support numerous successful marketing initiatives at CUBE.

The core CUBE team is supported behind the scenes by our international team members working support, operations and administration.

Experience summary - Exponential Solutions team:
  • Numerous years of embedded firmware development on various products, including core audio playback, mixing and DSP engines, advanced algorithms in signal processing and pattern recognition, IoT, AI, and development of entire systems architectures.
  • Extensive international product development, product management and marketing experience in the telecom and high tech sectors (in Canada, Europe, and the Caribbean) – including leading product management for a leading MOH manufacturer.
Success Highlights:
  • Worldwide transit announcement deployments (Chicago Metra, Paris Metro, Korea, Canada, UK, etc).
  • Inertial navigation algorithms for announcer motion, DSP, and failover VoIP solutions with multicast live announcements.
  • Complete development and platform operations in the health insurance industry that manages benefits, and processes health insurance claims, for over 50,000 employees and dependents, including billing and settlement solutions.
  • Preferred supplier status for several of the leading MOH and Content Providers in the world.
  • High-profile CUBE installations for Harrods, Wembley Stadium, Hilton Hotels, etc.
  • CUBE installations now span over 50 countries; there are thousands of installations and CUBE is used by leading service providers and music suppliers worldwide.